economie

I fly dozens of times a year. Chase’s new lounges are a game changer — and don’t require a first-class ticket.

I visited the Austin location (pictured) in October 2023, which is exclusive to Reserve cardholders and not in the Priority Pass network.

According to Chase, it has two “Club” locations in New York (the JFK one is partnered with Etihad), one in Boston, and one in Hong Kong.

Reserve cardholders can also use the other Chase-partnered Etihad Lounge at Washington Dulles International Airport and the “Sapphire Terrace” in Austin.

Chase plans to also open locations in Los Angeles, Las Vegas, Philadelphia, Phoenix, and San Diego.

I get unlimited access, but there’s also the option to pay.
The first level of Chase’s LaGuardia lounge had several rooms to spread out.

Chase’s NYC lounge spaces opened in January. The latter two compete with AMEX’s ever-popular Centurion lounges operating at both airports. Capital One also has lounges in Dallas-Fort Worth, Denver, and Washington Dulles, with one also planned for JFK.

Chase’s New York-JFK location is in Terminal 4. Travelers from other terminals can’t access it without clearing security again, so it’s most suitable for those flying on carriers operating there, like Delta Air Lines and its Skyteam partners.

Chase’s LaGuardia location is in Terminal B. This means passengers on almost every US airline except Delta and Spirit, which operate out of Terminal C and A, respectively, can access it.

Neither is over-the-top luxurious, but they are cozy with all the needed amenities.
There was no shortage of seating at Chase’s LaGuardia lounge.

Both Chase lounges have a bar, seating, and a buffet, but their main difference is their size.

At LaGuardia, passengers can enjoy a two-story lounge complete with several rooms and games. Amenities like rest pods and facial treatments are also available, and guests can book a private “Retreat Suite” for a fee. It comes with a shower and concierge, among other perks.

The JFK space was much smaller by comparison, but the cozy lounge overlooking the ramp still had everything I needed to relax before a long-haul flight.

I liked the quiet space upstairs at LaGuardia.
The LaGuardia lounge had a good-sized kids’ room (top left) and a retro gaming room (top right and bottom).

Tucked away in the LaGuardia lounge is a retro-themed arcade with a pinball machine and shuffleboard. There were also vinal records, a jukebox, and other random oldies decor.

There were plenty of good food and drink options.
The bottom two pictures were at JFK, while the menu and meal in the top photos were at LaGuardia.

I had a salmon egg Benedict and breakfast bao at JFK and an egg omelette at LaGuardia.

Other menu options included egg polenta and a tofu spinach wrap, among other options.

The JFK lounge has free showers.
The JFK location has reflection rooms for added privacy and calmness.

Despite its smaller size, JFK has plenty of seating options for relaxing or working — and I think it’s the best Priority Pass option at the airport.

The other Priority Pass lounges at Terminal 4 include Virgin Atlantic and Air Inda’s business lounges and the independent Primeclass Lounge. In my experience, the airline options can get crowded, while the Chase location was more tame, and I thought the food was easily better.

The Chase Lounge at LaGuardia is the only Priority Pass option at that airport. Otherwise, AMEX is next door at Terminal B, and Delta has SkyClubs in Terminal C.

The JFK location offers the best views.
Airport lounge access (the LGA location pictured) is just one of the perks of the Reserve credit card.

Priority Pass is ideal for me as it doesn’t require on airline status, and I can justify $550 a year for almost guaranteed lounge access at airports worldwide (which is really $250 once you factor in the $300 annual travel credit).

Granted, some airports (like Newark Liberty and previously LaGuardia) don’t have any Priority Pass options, while many of the lounges that do exist have few or poor food options. Further, the airline-owned ones can often get so overcrowded that they restrict Priority Pass members from entering.

However, Chase joining the lineup with branded lounges at my two home airports means I now have solid, reliable options I know will be available and comfortable with good food — and I can enjoy unlimited access with even a basic economy ticket.

Hopefully Chase can quickly add more locations to better compete with Amex.
Amex’s Denver Centurion Lounge. The network has a good reputation, and Amex also offers cardholders Priority Pass membership.

Amex pioneered credit card-sponsored airport lounges and has a strong customer base. Its sprawling Centurion locations make it much more accessible than Chase’s smaller network, plus cardholders can also visit hundreds of airline and independent lounges, including Delta’s SkyClubs.

There are many reasons to invest in an Amex card, but I hesitate because of the pricier $695 annual fee; plus, I’m a longtime Chase customer and prefer Visa for international travel.

As it’s unlikely I’d pay over $1,000 to have both Chase and Amex, I’m hoping Chase can quickly catch up. Its nearly a dozen existing and planned locations are a good start.